Safety Notice
COVID-19 Policy
COVID-19 Policy at LLangoed Hall
The safety and wellbeing of our colleagues, guests and visitors has always been our main priority. We have implemented measures in order to create a safe environment for everyone. We are constantly monitoring and reviewing best practice from the Welsh Government, as this changes we will update our methods and processes accordingly.
All of our team members have completed all necessary risk assessment, health and safety and COVID-19 training
PPE has been provided and is readily available for all of our teams to use as and where required
We have adapted our working methods and shift patterns to create a safer working environment
Although there is no social distancing regulations in place we do encourage a keep left policy
Sanitiser points are available throughout the hotel including main entrance and exit areas
Common and high use touch points have been identified and enhanced cleaning procedures are in place
Hotel information packs have been removed from guest bedrooms and public areas and are available on-line
Minimum touch check-in and check-out procedures
The cost of your stay will be deduced from your secure card on departure.
Card payment is preferred.
Services provided during your stay will be charged to your room upon consumption
Single use amenities are provided in your room
Food & Beverage
All dining requirements should be booked at the reservation stage for both breakfast and dinner.
In room dining is available.
Our menu offering has been adapted and requires minimal food preparation and handling
We have outside areas available for dining
Meetings & Events
Many event rooms have access to outdoor spaces
We are happy to show you around our facilities
We request you make your reservation in advance of your arrival and advise us of your dining requirements
We will require full name, address with postcode, contact telephone number and email address at the time of booking
You will receive an email to confirm your reservation which will include a link to our website advising our COVID-19 policy and guidelines
The cost of your stay will be deduced from your secure card on departure - we do not accept American Express or Diners cards )
If you require to make any changes to your reservation please ensure to contact our reservations team as soon as possible
We would request you adhere to the Welsh Government guidelines in relation to your stay with us.
We are doing our best to comply with Government advice and keep you safe, with these additional measure in place we request you allow a little extra time for our teams to provide our services
If you require to make any changes to your reservation please ensure to contact our reservations team as soon as possible
Although face coverings are no longer a mandatory requirements and is an individual choice we will continue to wear face coverings.
Although there is no social distancing regulations in place we do encourage a keep left policy
Sanitiser points are available throughout the hotel including main entrance and exit areas
Common and high use touch points have been identified and enhanced cleaning procedures are in place
Hotel information packs have been removed from guest bedrooms and public areas and are available on-line
For your safety we will not schedule to service your room during your stay. If you wish to have your room serviced please advise on the reservation stage.
Any services provided during your stay will be charged to your room upon consumption - we do not accept American Express or Diners cards.
Food & Beverage Offering
All dining requirements should be booked at the reservation stage for both breakfast and dinner.
We are following Welsh Government advice in relation to restrictions on the sale of alcohol.
Our menu offering has been adapted and requires minimal food preparation and handling
In room dining is available, we have outside areas also available.
Prior to departure you will receive a copy of your account from us by email for you to confirm.
There will be a key drop facility available for you by the reception desk, you will not need to wait at reception for assistance.
We hope you enjoy a safe stay with us and look forward to your return!
Got a question?
Got any questions in mind?
Please contact our knowledgeable team today who will be happy to help.