COVID-19 Policy

• Although there is no social distancing regulations in place we do encourage a keep left policy
• Sanitiser points are available throughout the hotel including main entrance and exit areas
• Common and high use touch points have been identified and enhanced cleaning procedures are in place
• Hotel information packs have been removed from guest bedrooms and public areas and are available on-line

• Minimum touch check-in and check-out procedures
• The cost of your stay will be deduced from your secure card on departure.
• Card payment is preferred. 
• Services provided during your stay will be charged to your room upon consumption
• Single use amenities are provided in your room

Food & Beverage

• All dining requirements should be booked at the reservation stage for both breakfast and dinner. 
• In room dining is available.
• Our menu offering has been adapted and requires minimal food preparation and handling
• We have outside areas available for dining

Meetings & Events

• Many event rooms have access to outdoor spaces
• We are happy to show you around our facilities

• We would request you adhere to the Welsh Government guidelines in relation to your stay with us. 
• We are doing our best to comply with Government advice and keep you safe, with these additional measure in place we request you allow a little extra time for our teams to provide our services
• If you require to make any changes to your reservation please ensure to contact our reservations team as soon as possible
• Although face coverings are no longer a mandatory requirements and is an individual choice we will continue to wear face coverings.

• Although there is no social distancing regulations in place we do encourage a keep left policy
• Sanitiser points are available throughout the hotel including main entrance and exit areas
• Common and high use touch points have been identified and enhanced cleaning procedures are in place
• Hotel information packs have been removed from guest bedrooms and public areas and are available on-line
• For your safety we will not schedule to service your room during your stay. If you wish to have your room serviced please advise on the reservation stage.  
• Any services provided during your stay will be charged to your room upon consumption - we do not accept American Express or Diners cards.

Food & Beverage Offering

• All dining requirements should be booked at the reservation stage for both breakfast and dinner.
• We are following Welsh Government advice in relation to restrictions on the sale of alcohol.
• Our menu offering has been adapted and requires minimal food preparation and handling
• In room dining is available, we have outside areas also available.

• Prior to departure you will receive a copy of your account from us by email for you to confirm.
• There will be a key drop facility available for you by the reception desk, you will not need to wait at reception for assistance.
   
• We hope you enjoy a safe stay with us and look forward to your return!